My subscription
In short
One plan, with no fixed term: Essentiel, the whole trade, from the quote — the devis — to the paid invoice — and the quote requests left on your directory listing, a few a month. The trial runs until your 3rd quote is signed or your 10th quote is issued, with no bank card. A second plan, Visibilité (Essentiel, plus the highlighting of your listing and every request, with no cap), is for now reserved to its existing subscribers: it will reopen the day the channel justifies it — when a first listing reaches its monthly cap of requests.
If a payment fails, nothing is lost: you can no longer create new documents, but you keep access to everything you have already done.
The screen: More tab → Subscription. Prices are shown there per month; Devivolt charges no TVA (VAT) — it sits under the small-business exemption — so the price shown is the price you pay. At the top of the More menu, a badge sums up your situation: "Trial · 1/3 signed", "Trial · 12 d left", "Trial ended", "No subscription", "Subscription suspended" or the name of your plan.
What each plan brings
Essentiel
- Quotes and invoices with every mandatory legal statement
- Online signature of quotes
- Self-inspection checklist before the Consuel (the body that certifies electrical installations)
- Automatic follow-ups and payment tracking
- Your listing on the directory, and the quote requests a private customer leaves on it, up to a monthly cap (five a month as of today; the plan card and the banner of Requests show the figure in force, and the requests you mark as spam do not count). At the cap, the button leaves your listing until the next month.
Visibilité: all of Essentiel, plus the highlighting of your listing in the directory and every quote request left on your listing, with no cap. Reserved to existing subscribers, reopening the day the channel justifies it: it does not appear on the Subscription screen while it is not on sale. If you already subscribe to it, you keep the plan, its benefits and the management of your subscription.
The trial
The trial starts at your first sign-in and asks for no bank card. It is not counted in days but by use: it runs until your 3rd quote is signed or your 10th quote is issued, whichever comes first. Until a threshold is reached, the Subscription screen shows where you stand. If your quotes are signed on paper, the issued quotes threshold is the one that applies to you: it does not depend on the online signature.
The quote that reaches a threshold cuts nothing off: an e-mail congratulates you and still leaves you 14 days to choose a plan — time to invoice the deposit of the quote just signed. Three days before the end of that period, then on the day itself, an e-mail reminds you.
During the trial, the whole trade is open: quotes, invoices, signature, site inspections, and the quote requests of your listing. That is the scope of the Essentiel plan.
At the end of the trial with no plan chosen, a Trial ended message appears on your dashboard, with the Choose a plan button: creating new documents is paused, but nothing is lost — everything you have already done stays readable, downloadable and exportable.
Choosing a plan opens no further trial: the first month is charged when the payment page is confirmed, then every month on the same date. Cancel whenever you like; the month under way stays paid for.
An access offered by Devivolt
Devivolt sometimes offers the access to an account: an early pilot, a partner of the trade, a trainer. The Subscription screen then says so in plain words — "Access offered by Devivolt until …", or "with no time limit" — and the badge of the More menu reads Offered access. The whole product is open, with no bank card and no invoice.
A week before the announced end, then on the day itself, an e-mail lets you know. At the end date, the account is in the situation of an ended trial: creating new documents is paused, and everything you already did stays readable and exportable. You can choose a plan at any time, during the offered access as well as after it: the subscription then takes over.
Switching plans, paying, canceling
The first time, you pick a plan with Choose this plan: the payment page opens, and you enter your card there. After that, everything happens on the secure page of our payment provider, reached through Open subscription management: payment method, subscription invoices, plan changes, cancellation. That button only appears after your first payment.
When two plans are on sale:
- moving up to the higher plan takes effect right away, pro rata;
- moving down to the lower plan takes effect at the end of the current period.
A promotional code is entered on the payment page.
To choose a plan, your company's SIRET must be filled in under My company: it appears on your subscription invoices. If it is missing, the Subscription screen tells you so and sends you there.
My Devivolt invoices
Your subscription invoices are electronic invoices: Devivolt issues them in the Factur-X format and sends them, through the approved platform it has contracted with, to your company's receiving platform — the one you chose to receive your suppliers' invoices. There is nothing to do on your side to receive them.
They are also listed on the Subscription screen, under My Devivolt invoices, with the Download button:
- Being sent: the invoice has just been issued and leaves within minutes.
- Sent: your receiving platform has received it.
- Being corrected: the platform refused it; we are alerted and correct it, there is nothing for you to do.
Devivolt is under the VAT franchise: your subscription invoices carry no VAT (« TVA non applicable, art. 293 B du CGI »), so there is nothing to deduct.
If a payment fails
What is suspended, and what is not
Suspended: creating quotes, invoices and inspections.
Intact: everything you have already done. Your quotes, invoices and inspections stay
readable, downloadable and exportable. Nothing is deleted.
A Subscription to settle message appears, with the Settle my subscription button: it leads to the Subscription screen, from which Open subscription management lets you update your payment method. As soon as the payment goes through, everything resumes. Your listing stays published and quote requests keep arriving, up to the cap of the Essentiel plan; on the Visibilité plan, the highlighting and the « no cap » are suspended until the payment is settled.
Canceling
From the same management page. Your account stays readable, and you can export your data before as well as after.
Thirty days after cancellation Your drafts, your personal library, and the clients and sites that no sent document mentions are deleted. Sent quotes, invoices and avoirs (credit notes), on the other hand, stay readable and downloadable. Make your export before that deadline.